Frequently Asked Questions
Our boat slips can accommodate boats up to 22′ in length.
Contact your homeowner’s insurance company. They may want the neighbor’s contact information, which can be found here.
If you’re able to successfully log in to the website, but are running into issues paying on your account (but don’t have any account related questions) please contact support at [email protected]. If you have general questions about your balance due, you may contact the accounting office at [email protected].
Davis Disposal currently offers curbside trash pickup in Captain’s Cove. You can reach them at 757.442.7979. You may also bring your trash to the Horntown Convenience Center located at 5536 Fleming Mill Road.
Processing your deed paperwork and account information generally takes 2-3 weeks after settlement. Once this has been processed, you may see the Marina Club receptionist to have your member ID cards created. In the meantime, you may bring a photo ID and your deed paperwork to the receptionist to have a temporary pass issued.
Mailboxes are located near the front entrance and at the Town Center. You will need to contact the New Church, VA, Post Office to be issued a mailbox and key. You can reach them at 757.824.5418.
The Accomack County Tax Map is the best way to find contact information for your neighbors. It’s free to use and can be found at Accomack.MapsDirect.net.
Yes, all architectural and structural changes (including but not limited to: changing/adding driveways, fences, roofing, siding, and outbuildings/sheds) require an Environmental Control Committee Modification Application and subsequent materials (site plans, materials list, architectural drawings, pictures) to be reviewed and approved by the ECC. See the frequently asked ECC items in the Architectural Guidelines in this packet. You can get a copy of this document at this link.
Captain’s Cove Golf & Yacht is pleased to announce its transition to HomeWiseDocs.com, the next generation in document and data delivery for community associations. HomeWiseDocs.com provides reliable, around-the-clock online access to all governing documents and critical project data for lenders, closing agents, real estate agents and homeowners.
Log on to www.HomeWiseDocs.com and select the Sign-Up link to register. The many system enhancements geared toward an improved user experience include:
• Order by address or association name searches
• Share your order with up to ten email addresses
• Hard copy delivery options available
• Email and SMS text completion notices for users
• Rush order requests
• Track your orders online with order confirmation number
• Pay for your orders by credit card, check or e-check
We will continue to bring the latest tools and practices to the community association industry and affiliated professionals. HomeWiseDocs.com simplifies the process of obtaining the association information that you require. Please share this important notice with those parties that regularly request Closing Information, Lender Questionnaires, and other association documents from our company.
Please reach out to the below individuals for questions about broadband internet availability in your area:
Spectrum: Joe Richardson – Construction Manager (757) 710-6418
Eastern Shore of Virginia Broadband Authority (ESVBA): Maria Stevens – Customer Point of Contact (757) 414-0304
757-824-5134 or [email protected]
For emergencies or water quality questions, please call 1-877-987-2782. Do not use the contact information above.